Terms and Conditions

NovaQ Terms and Conditions

Last Updated: 27/02/25

1. Introduction

Welcome to NovaQ. These Terms & Conditions govern your access to and use of our AI-powered services, software, and website (collectively, the “Services”). By using NovaQ, you agree to comply with these terms. If you do not agree, please do not use our Services.

2. User Responsibilities & Acceptable Use

  • You must be at least 18 years old to use our Services.

  • You agree not to misuse NovaQ’s AI tools, including reverse engineering, unauthorized modifications, or attempts to bypass system restrictions.

  • NovaQ reserves the right to suspend or terminate any account that violates these terms.

3. Payments, Refunds & Subscriptions

  • Our Services operate on a subscription basis with recurring billing.

  • Payments are processed through third-party providers and must be made on time to maintain access.

  • All payments are final. Refunds may be granted at NovaQ’s discretion on a case-by-case basis.

  • Subscriptions renew automatically unless canceled at least 14 days before the renewal date.

4. Intellectual Property

  • NovaQ retains all rights to its AI models, software, and proprietary tools.

  • Unauthorized reproduction, redistribution, or modification of NovaQ’s content is strictly prohibited and may result in legal action.

  • Clients retain ownership of any data they input into the system but grant NovaQ a license to use it for service improvements.

5. Limitation of Liability

  • NovaQ provides AI-powered automation tools but does not guarantee specific business results.

  • We are not liable for lost revenue, indirect damages, or third-party failures.

  • Our total liability, if any, is limited to the amount paid for the Services within the last [X months].

6. Suspension & Termination of Accounts

  • NovaQ reserves the right to suspend or terminate accounts for:

    • Violation of these Terms & Conditions

    • Fraudulent activities

    • Misuse of AI technologies

    • Failure to make timely payments

  • Users will be notified prior to termination unless immediate action is required.

7. Updates to Terms & Conditions

  • NovaQ may update these Terms from time to time. We will notify users of any significant changes via email or platform notifications.

  • Continued use of NovaQ’s Services after an update constitutes acceptance of the revised Terms.

8. Contact Information

For any questions regarding these Terms, contact us at [email protected].